Customer Love Representative – Organic Basics
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Destination Shipping method Delivery time Price Free above
Albania DHL Express Home Delivery 3-5 working days £39 £120
Andorra DHL Express Home Delivery 2-5 working days £39 N/A
DHL Economy Home Delivery 5-8 working days £27 £120
Antigua and Barbuda DHL Express Home Delivery 4-7 working days £55 £120
Argentina UPS Express Home Delivery 2-5 working days £42 £120
UPS Express Access Point 2-5 working days £42 N/A
Armenia DHL Express Home Delivery 3-5 working days £55 £120
Aruba DHL Express Home Delivery 4-7 working days £55 N/A
Deutsche Post Packet Tracked 8-18 working days £18 £120
Australia UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £18 £120
Austria UPS Express Home Delivery 2-4 working days £18 N/A
UPS Express Access Point 2-4 working days £18 N/A
DHL Paket Home Delivery 4-7 working days £9 £70
Azerbaijan DHL Express Home Delivery 3-5 working days £55 £120
Bahamas DHL Express Home Delivery 4-7 working days £55 £120
Barbados DHL Express Home Delivery 4-7 working days £55 £120
Belgium UPS Express Home Delivery 2-4 working days £16 N/A
UPS Express Access Point 2-4 working days £16 N/A
DHL Paket Home Delivery 4-7 working days £9 £70
Belize DHL Express Home Delivery 4-7 working days £55 £120
Bolivia DHL Express Home Delivery 4-7 working days £55 £120
Bosnia And Herzegovina DHL Express Home Delivery 3-5 working days £39 £120
Brazil UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £14 £120
Bulgaria DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 7-10 working days £17 £70
Canada UPS Express Home Delivery 2-5 working days £30 N/A
UPS Express Access Point 2-5 working days £24 N/A
Deutsche Post Packet Tracked 8-18 working days £15 £80
Chile UPS Express Home Delivery 2-5 working days £44 £120
UPS Express Access Point 2-5 working days £44 N/A
China UPS Express Home Delivery 2-5 working days £43 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Colombia DHL Express Home Delivery 4-7 working days £55 £120
Costa Rica DHL Express Home Delivery 3-6 working days £55 £120
Croatia DHL Express Home Delivery 2-4 working days £20 N/A
DHL Economy Home Delivery 5-8 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Cuba DHL Express Home Delivery 4-7 working days £55 £120
Curacao DHL Express Home Delivery 4-7 working days £55 £120
Cyprus DHL Express Home Delivery 3-5 working days £20 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £70
Czech Republic UPS Express Home Delivery 2-4 working days £22 N/A
UPS Express Access Point 2-4 working days £22 N/A
UPS Standard Home Delivery 5-8 working days £9 £70
Denmark PostNord Home Delivery 2-4 working days £7 N/A
BRING Packet Shop 2-4 working days £6 £70
PostNord Business 2-4 working days £6 £70
Dominican Republic DHL Express Home Delivery 4-7 working days £55 N/A
Deutsche Post Packet Tracked 8-18 working days £18 £120
Ecuador DHL Express Home Delivery 4-7 working days £55 £120
El Salvador DHL Express Home Delivery 4-7 working days £55 £120
Estonia DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 5-8 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Faroe Islands DHL Express Home Delivery 3-5 working days £55 £120
Finland PostNord Home Delivery 2-4 working days £12 N/A
PostNord Packet Shop 2-4 working days £10 N/A
UPS Standard Home Delivery 4-7 working days £9 £70
France UPS Express Home Delivery 2-4 working days £16 N/A
UPS Express Access Point 2-4 working days £17 N/A
DHL Paket Home Delivery 4-7 working days £9 £70
French Guiana DHL Express Home Delivery 4-7 working days £55 £120
Georgia DHL Express Home Delivery 4-7 working days £55 £120
Germany DHL Paket Home Delivery 2-4 working days £7 £70
DHL Paket Pack Station 2-4 working days £7 £70
Gibraltar DHL Express Home Delivery 3-5 working days £24 N/A
Deutsche Post Packet Tracked 8-18 working days £20 £120
Greece UPS Express Home Delivery 2-4 working days £18 N/A
UPS Express Access Point 2-4 working days £18 N/A
UPS Standard Home Delivery 6-9 working days £9 £70
Greenland DHL Express Home Delivery 3-5 working days £41 £120
Guadeloupe DHL Express Home Delivery 4-7 working days £55 £120
Guatemala DHL Express Home Delivery 4-7 working days £55 £120
Guernsey DHL Express Home Delivery 3-5 working days £39 £120
Guyana DHL Express Home Delivery 5-8 working days £55 £120
Honduras DHL Express Home Delivery 4-7 working days £55 £120
Hong Kong UPS Express Home Delivery 2-5 working days £40 N/A
UPS Express Access Point 2-5 working days £35 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Hungary UPS Express Home Delivery 2-4 working days £22 N/A
UPS Express Access Point 2-4 working days £22 N/A
UPS Standard Home Delivery 5-8 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Iceland UPS Express Home Delivery 2-5 working days £27 N/A
UPS Express Access Point 2-5 working days £27 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £120
India UPS Express Home Delivery 2-5 working days £42 £120
UPS Express Access Point 2-5 working days £42 N/A
Indonesia UPS Express Home Delivery 2-5 working days £42 £120
UPS Express Access Point 2-5 working days £42 N/A
Ireland UPS Express Home Delivery 2-4 working days £16 N/A
UPS Express Access Point 2-4 working days £17 N/A
UPS Standard Home Delivery 5-8 working days £9 £70
Israel DHL Express Home Delivery 3-5 working days £48 N/A
Deutsche Post Packet Tracked 8-18 working days £14 £120
Italy UPS Express Home Delivery 2-4 working days £18 N/A
UPS Express Access Point 2-4 working days £18 N/A
UPS Standard Home Delivery 5-8 working days £11 £70
Jamaica DHL Express Home Delivery 4-7 working days £55 £120
Japan UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £15 £120
Jersey DHL Express Home Delivery 4-7 working days £39 N/A
DHL Economy Home Delivery 7-10 working days £22 N/A
Deutsche Post Packet Tracked 8-18 working days £20 £120
Kazakhstan DHL Express Home Delivery 4-7 working days £55 £120
Kuwait DHL Express Home Delivery 3-5 working days £48 £120
Latvia DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 5-8 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Liechtenstein DHL Express Home Delivery 2-4 working days £39 £120
Lithuania DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 4-7 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Luxembourg DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 4-7 working days £9 £70
Malaysia DHL Express Home Delivery 4-7 working days £48 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Malta DHL Express Home Delivery 3-5 working days £20 £70
Mexico UPS Express Home Delivery 2-5 working days £30 N/A
UPS Express Access Point 2-5 working days £24 N/A
Deutsche Post Packet Tracked 8-18 working days £14 £120
Moldova DHL Express Home Delivery 3-5 working days £37 £120
Monaco DHL Express Home Delivery 2-4 working days £39 £70
Montenegro DHL Express Home Delivery 3-5 working days £37 £120
Netherlands UPS Express Home Delivery 2-4 working days £16 N/A
UPS Express Access Point 2-4 working days £16 N/A
DHL Paket Home Delivery 4-7 working days £9 £70
Nicaragua DHL Express Home Delivery 5-8 working days £55 £120
North Macedonia DHL Express Home Delivery 2-4 working days £37 £120
North Macedonia DHL Express Home Delivery 3-5 working days £39 £120
Norway UPS Express Home Delivery 2-5 working days £24 N/A
UPS Express Access Point 2-5 working days £20 N/A
Deutsche Post Packet Tracked 5-10 working days £11 £120
Panama DHL Express Home Delivery 3-6 working days £55 £120
Paraguay DHL Express Home Delivery 4-7 working days £55 £120
Peru DHL Express Home Delivery 3-6 working days £55 £120
Poland UPS Express Home Delivery 2-4 working days £22 N/A
UPS Express Access Point 2-4 working days £22 N/A
DHL Paket Home Delivery 4-7 working days £9 £70
Portugal UPS Express Home Delivery 2-4 working days £18 N/A
UPS Express Access Point 2-4 working days £18 N/A
UPS Standard Home Delivery 5-8 working days £9 £70
Puerto Rico DHL Express Home Delivery 4-7 working days £55 £120
Qatar DHL Express Home Delivery 3-5 working days £48 £120
Romania DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 6-9 working days £17 £70
Russia DHL Express Home Delivery 3-6 working days £24 N/A
Deutsche Post Packet Tracked 5-10 working days £13 £120
San Marino DHL Express Home Delivery 5-8 working days £39 £120
Saudi Arabia DHL Express Home Delivery 4-7 working days £48 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Serbia DHL Express Home Delivery 3-5 working days £24 N/A
Deutsche Post Packet Tracked 5-10 working days £13 £120
Singapore UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £11 £120
Slovakia DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 5-8 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
Slovenia DHL Express Home Delivery 2-4 working days £20 N/A
UPS Standard Home Delivery 4-7 working days £17 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £70
South Korea UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Spain UPS Express Home Delivery 2-4 working days £18 N/A
UPS Express Access Point 2-4 working days £18 N/A
UPS Standard Home Delivery 5-8 working days £9 £70
Sweden PostNord Home Delivery 2-4 working days £10 N/A
PostNord Packet Shop 2-4 working days £7 £70
PostNord Business 2-5 working days £7 £70
Switzerland UPS Express Home Delivery 2-5 working days £28 N/A
UPS Express Access Point 2-5 working days £24 N/A
Deutsche Post Packet Tracked 5-10 working days £12 £120
Thailand UPS Express Home Delivery 2-5 working days £42 N/A
UPS Express Access Point 2-5 working days £37 N/A
Deutsche Post Packet Tracked 8-18 working days £12 £120
Trinidad and Tobago DHL Express Home Delivery 4-7 working days £55 £120
Turkey UPS Express Home Delivery 2-5 working days £27 N/A
UPS Express Access Point 2-5 working days £27 N/A
Deutsche Post Packet Tracked 5-10 working days £17 £120
Ukraine DHL Express Home Delivery 3-5 working days £24 £120
United Kingdom UPS Express Home Delivery 2-4 working days £16 N/A
UPS Express Access Point 2-4 working days £17 N/A
DHL Paket Home Delivery 4-7 working days £9 £80
United States UPS Express Home Delivery 2-5 working days £30 N/A
UPS Express Access Point 2-5 working days £24 N/A
Deutsche Post Packet Tracked 8-18 working days £14 £80
Uruguay DHL Express Home Delivery 4-7 working days £55 £120
Venezuela DHL Express Home Delivery 4-7 working days £55 £120

Christmas delivery

Get your gifts in time for Christmas by ordering before these dates.
Destination Shipping method Shipped before
Denmark
Standard & Express
December 19th
European Union
Standard shipping
Express shipping
December 16th
December 19th
Rest of world
Express shipping
December 16th
Together with icons we offset the entire CO2 footprint of shipping and production.

Customer Love Representative

We are looking for an exceptionally structured, clever and friendly Customer Love Representative to join the Customer Experience team.
Our customer experience is a fundamental part of Organic Basics. The Customer Love team provides our customers with exceptional experiences, making sure that customers feel at ease at all steps along the customer journey.

Your daily tasks at OB will include:

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences via phone, email and chat
  • Becoming a product and process expert
  • Processing returns and quality checking items
  • Repacking orders and restocking the warehouse
  • Solving lost package issues and handling daily communication with our warehouse
  • Representing the voice of the customer within OB; categorizing and feeding relevant insights back to the respective departments
  • Taking part in tackling short and long-term projects to optimize processes
  • Helping implement new tools and technologies to scale the Customer Love department

You are:

  • Structured, clever and friendly.
  • A fast learner and a team-player.
  • You can manage your work at a high pace and move through your different tasks with humor and ease.
  • You have flawless language skills in English, Danish and preferably a third language.
  • You’re passionate about our planet and want to help create the change you would like to see in the world.

OB Perks:

  • Becoming one of the first employees in the sustainable lifestyle brand of tomorrow, with the opportunity of growing within the company.
  • Great social working environment with many fun activities (Morning Yoga, Summer Parties, Monthly social activities, Beersies and occasional margaritas etc.)
  • Being part of a versatile international team
  • Access to a big network of business partners, advisors, and professionals.



Customer Love Representative

Location: Copenhagen, Denmark
Salary: Competitive